1 star because it won't let me put none! Ordered my food at quarter past twelve which was a kangaroo steak and extras coming to £12.90, did not receive a reciept. One of my friends received their food well before us and thus had adequate time to eat it all before another friend and my "order" arrive read more1 star because it won't let me put none! Ordered my food at quarter past twelve which was a kangaroo steak and extras coming to £12.90, did not receive a reciept. One of my friends received their food well before us and thus had adequate time to eat it all before another friend and my "order" arrived. They got mine wrong, brought over someone elses order later, made 2 different excuses, asked me twice what I had ordered, saying the waitress was certain I said a burger, and to...ld my steak would arrive soon. After an hour and 15 minutes waiting the manager re-emerged so I took a beeline towards him. Complained. He said they would give me a full refund this was after I was made out a liar and told everyone gets a reciept when they pay (both my friends also didn't receive one). I just made it back to my table and noticed I only had £7.10 - my change from my £20 note! I went over again and explained it wasn't a full refund, the supervisor and lady who served me told me that it was correct to which I insisted it wasn't. They then radio'd the manager who appeared 5 minutes later and after I explained gave me the difference. After a total of an hour and 40 minutes it arrived. Shame I was so hungry it vanished so quickly I couldn't enjoy it. Worst restaurant experience ever! Won't be going again!
