Lloyds Solihull

Went in with intention of opening a business account, after 15 mins of waiting at the desk an employee became free only then to start dealing with another customer who was already being helped out. No apology or anything, I was invisible! I walked out disgusted at the customer service.

Great disabled access. ATM outside and 3 inside. Also 2 paying in machines. Slope or stairs on entry to the bank. There are plenty of chairs available inside the bank. There is also a help desk and a lower counter for those who are maybe in a wheelchair or scooter. Staff are exceedingly helpful and read moreGreat disabled access. ATM outside and 3 inside. Also 2 paying in machines. Slope or stairs on entry to the bank. There are plenty of chairs available inside the bank. There is also a help desk and a lower counter for those who are maybe in a wheelchair or scooter. Staff are exceedingly helpful and friendly. The only one thing is. That there is normally a queue.

Great disabled access. ATM outside and 3 inside. Also 2 paying in machines. Slope or stairs on entry to the bank. There are plenty of chairs available inside the bank. There is also a help desk and a lower counter for those who are maybe in a wheelchair or scooter. Staff are exceedingly helpful and read moreGreat disabled access. ATM outside and 3 inside. Also 2 paying in machines. Slope or stairs on entry to the bank. There are plenty of chairs available inside the bank. There is also a help desk and a lower counter for those who are maybe in a wheelchair or scooter. Staff are exceedingly helpful and friendly. The only one thing is. That there is normally a queue.