Kushion Glasgow

Attended the NYE party here for 2018/19 had a fantastic night until I lost my phone. The next day i tracked it to Kushion at 8AM meaning it had to still be on the premises as there is no way the tracker could lie. Called the club continuously without answer to then finally get a reply from the Face read moreAttended the NYE party here for 2018/19 had a fantastic night until I lost my phone. The next day i tracked it to Kushion at 8AM meaning it had to still be on the premises as there is no way the tracker could lie. Called the club continuously without answer to then finally get a reply from the Facebook Page asserting me they would check the next time they were open ( the following Thursday). With no reply on the Thursday, I drove up to be greeted by a very rude and unhelpful bouncer who told us nothing had been handed in. No one took contact details to let me know if it was to be found, and I was not even able to speak with a member of staff/ manager which is very unprofessional. Not the way to treat customers, will certainly not be back. It's such as a shame as it is a club I have been going to for years now. Shocking customer service.

The guy in front of me was asked for his postcode on entry. Curious as to why, he asked calmly and was physically pushed out of the queue by the bouncer. If a bouncer acts this violently to something like this, I do not feel safe entering. This bouncer needs to control their violence and anger other read moreThe guy in front of me was asked for his postcode on entry. Curious as to why, he asked calmly and was physically pushed out of the queue by the bouncer. If a bouncer acts this violently to something like this, I do not feel safe entering. This bouncer needs to control their violence and anger otherwise customer safety is at a huge risk. In response to the below reply: I understand the need to protect your staff and the demands of security work as I have worked events before. However the events occurred exactly as described in my review, as you would notice if you reviewed your cctv footage. This was an opportunity to review your safety procedures in terms of staff violence and instead you have decided to ignore this opportunity and lie about what happened. Your response proves that this venue is not safe for customers. I admit that the person in question did act inappropriately too, however they acted in anger in response to the violence shown by your staff. It is basic knowledge that violence often illicits violence, as horrible as that may be.

Me and 9 of my pals booked a booth and we’re turned away at the door as my friend was black they are incredibly racist as they let in a few groups of girls after words I will never be back disgraceful