Hubbox

Today was the last chance I've given the hubbox. I really hoped a new menu might've meant you'd upped your game. I can't fault the staff, they're always very helpful and friendly, but the food is terrible, time after time. It's overpriced, unimaginative and the waits are too long. Go and try the mea read moreToday was the last chance I've given the hubbox. I really hoped a new menu might've meant you'd upped your game. I can't fault the staff, they're always very helpful and friendly, but the food is terrible, time after time. It's overpriced, unimaginative and the waits are too long. Go and try the meat counter in Falmouth, they know how to do it right. Or craftworks kitchen in Truro. I've tried multiple menus including your Christmas menu and I just don't understand how you can do such a poor job. Since you have multiple branches, I've felt there's no point complaining in store, it's not the fault of the staff and the chefs, it's whoever is writing these menus. Very disappointed :(

First time I’ve been back in quite a while. Won’t be returning again in a hurry. Service was good, but the food was terrible. New menu seems to have sacrificed all the things that made Hubbox great. I had a chicken burger that had so much sickly garlic sauce on it, it was barely edible and spent mos read moreFirst time I’ve been back in quite a while. Won’t be returning again in a hurry. Service was good, but the food was terrible. New menu seems to have sacrificed all the things that made Hubbox great. I had a chicken burger that had so much sickly garlic sauce on it, it was barely edible and spent most of my meal scraping it off to find the chicken buried underneath. The chips weren’t cooked properly and most of them had that horrible raw hard bit in them, that you get from supermarket oven chips. My partners nachos were covered in some hideous cheese sauce that was not detailed on the menu and again she spent most of her meal trying to scrape it off. Service was good. Which saves it from one star, but if your looking for this kind of food it’s hard to get better than Sam’s. sorry to say Hubbox, you’ve lost your way.

Great atmosphere, great food, great staff .... thumbs up from me