113KTV

113新开张了 很怀念老客户了你们赶 快来预订房间吧 哈哈

Went in to pay the deposit of a room, they had double booked me and had no recollection of me booking a room, even though I had been in touch with the woman for over a week and she knew that I was coming in, the man I spoke to 'Chris' was SO lovely and helpful and was genuinely apologetic and did ev read moreWent in to pay the deposit of a room, they had double booked me and had no recollection of me booking a room, even though I had been in touch with the woman for over a week and she knew that I was coming in, the man I spoke to 'Chris' was SO lovely and helpful and was genuinely apologetic and did everything he could to sort it. Finally got a room after 45 minutes. On the night a few other issues occurred and the staff were generally ignorant and dismissive. The woman who I had been emailing originally did not apologise for the inconvenience. I had arranged to have my deposit back separately but on the night she said this was not possible, considering she messed up my booking and then that happened, I could not believe this was the way they treat their 'customers'. The staff were not very welcome, didn't apologise, smile or even say 'hello' as we entered. I spoke to the store manager who just stood awkwardly smiling the whole time and really did not seem to take any notice that his staff were horrific (apart from Chris, who was the loveliest man!). The rooms were nice, slightly small with odd smells but it was good fun - nevertheless, I would DEFINITELY go to a different karaoke bar next time.