by Sveta O
We reserved this venue for a restaurant and booth with drinks and dancing on Saturday April 14th 2018, this was for a very special occasion - hen do organised by Essentials Adventure.

The food was good, despite the waiter spilling part of my drink on me during the restaurant meal.

We had a booth with cupcakes and drinks reserved and when they took us to the 80s room and we requested the commercial music room booth change which they were lovely and accommodating with.

However it went downhill from there. It’s not people but animals and underage teenagers it seems who attend this venue. Random girls putting their empty drinks and rubbish on our booth table, and despite highlighting to them that it’s our paid for reserved booth and that their empty drinks need to go to the bar these ‘people’ kept putting them on our table. It ended with one girl being told she can’t do this only for me turn around and find her attempting to put her full cup on the edge of table for the second time causing the drink to fall and spill on our coats and handbags. No attempt was made to reimburse or compensate for h damages caused by the venue despite them having cameras.

I marched to security to try to get this sorted but they were full of attitude and unwilling to help. It took stepping into the bar area to get the staffs attention, they came up with a solution to have a guard by our table. However the guard was not always alert and let other girls put their rubbish on our table and even let one console stranger girl fall all the way back into our booth.

Conclusion - seems it’s a place for teenagers, without a sense of manners and with staff who do not seem to have an understanding of what a paid for booth service is supposed to include. If you want trash and disrespect from staff it’s the place to be! Horrified as it ruined the Brides Hen Party!