Had an awful experience. Took around an hour and half of waiting and chasing before we were given food. When the food came it was very poor, mostly cold very unenjoyable to eat. The majority of the group left there food virtually untouched. Staff seem to go out of their way to be unhelpful and ignore you when you try to raise issues. When informing management of the dreadful service and food we had received, instead of apologies, we were met with dismissal and threats.