I can not THANK all the staff at Butlers enough, over a week ago now I lost a very sentimental pendant to my neck, the staff searched high and low, and unfortunately didn't come across it, I can not believe this but today I had a message to say that a member of management got staff to check the Hoover and UNBELIEVABLY THERE IT WAS SHINING BRIGHT, � THANK YOU SO SO MUCH, I feel like the luckiest person alive, xxxxx