by Phoebe Diesel
Worst restaurant experience of my life.

I eat out a lot, I worked in hospitality in a number of roles for 8 years. I know how a business should be run and this place is the antithesis of a well-run business.

We booked a table for 11 people on Saturday evening and turned up on time. Unfortunately, three of our friends pulled out last minute, but the 8 of that could make it arrived excited to try the menu. We apologised to the waitress upon entering that we were a couple of people short and told her we could all squeeze onto one table so that they could use the second table for another party. It was my friend's birthday and she really wanted to hear some jazz.

Before sitting down, I attempted to use the ladies toilet and was horrified by the state of it. Firstly, the single cubicle was in total darkness. When I inquired from the waitress how to turn the light on she just stared blankly at me and said "there isn't one", like I was being ridiculous for assuming a bathroom would be lit. I entered with my phone torch and quickly realised why they don't want there to be a light inside. The bathroom was filthy, the toilet seat was so broken that shards of plastic stick out from all angles, no toilet paper, no soap and a broken handryer. Attempting to stay positive, I headed back to the table trying not to let it bother me that if the customer's don't have soap to use, neither do the floor staff.

Once we were all sat down and the waitress had taken our drinks order, a gentleman dressed in chefs whites that I believe to be the owner came over and literally started screaming at our table. He told us that we had booked for a table of 11, and we should have arrived with 11 people. He told us that he had "turned away 40 people" that night in order to accommodate our table. That maths doesn't quite add up. We had already apologised for not being the full party and apologised to this man again saying that we would be eating and drinking enough for the table of 11 and that we had given the other table back so he could use that for another party. This didn't stop him, he continued screaming at us while a poor table in the corner were attempting to sing Happy Birthday to a member of their party. Another gentleman came up behind him and said "if you keep shouting at them, they're going to leave". This didn't stop him, we weren't even arguing back, we just sat in stunned silence and watched this full grown man have a hissy fit over 3 people.

Obviously, we left instantly and headed straight for the Honest Burger directly opposite this place. Their service was impeccable although a McDonald's would have been a Godsend compared to the Dalston Jazz Bar.

I implore you to avoid this place at all costs.

Dalston Jazz Bar

4 Bradbury Street
Dalston, Greater London
N16 8JN
Phone: 020 7254 9728